Doug Greene

The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results-The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization...

Richard I ruled as King of England from 1189 to 1199. He also governed as Duke of Normandy, Aquitaine, and Gascony, Lord of Cyprus, and Count of Poitiers, Anjou, Maine, and Nantes, and also being ruler of Brittany at different periods. He was the 3rd of 5 sons of King Henry II of England and Eleanor of Aquitaine, and he appeared not likely to prosper his dad as king, but all of his brothers had passed away before him, other than the youngest, John. Just...

This is a bundle of several books in 1, which are: Ivan the Terrible - Ivan IV Vasilyevich, referred to as Ivan the Terrible in English, was the Grand Prince of Moscow from 1533 to 1547 and the very first Moscow ruler to announce himself Tsar of Russia from 1547 to 1584. Ivan was the first ruler of Moscow after the city's flexibility. Leon Trotsky - Leon Trotsky was a Ukrainian-Russian Marxist revolutionary, political thinker, and political leader...

While other social sites are declining in popularity, Instagram is hotter than ever and shows no signs of cooling off any time soon. But it's not just users that are flocking to the site, marketers love it too. With more features and marketing capabilities than ever, Instagram is a channel that smart marketers can't afford to avoid. Filled with proven strategies from leading Instagram experts this updated edition of Instagram Power walks you through...

This book consists of 3 titles, which are about the following topics: 1 - Eleanor of Aquitaine is a controversial figure in history. Many have referred to her in a different light. Some with some opinions, others with others. Today, you will learn more about those and get as many facts straight as possible. Though meant to represent the extension of the unbroken line of Emperors from Augustus to Constantine VI, Charlemagne's crowning led to the facility...

This book contains several titles, which are the following: Genghis Khan - Genghis Khan was the Mongol emperor who has expanded his region to the biggest empire on the face of the earth ever. His empire stretched from East Asia all the way to various European countries, the Middle East, and beyond. What made Genghis Khan so successful? Was he a brute, rapist, and pillaging dictator, or did he have a tolerant side as well? You will learn more about...

The Crimean War was an army war between Russia and an alliance of France, the Ottoman Empire, the UK, and Sardinia that lasted from October 1853 to February 1856. The rights of Christian minority in Palestine, which became part of the Ottoman Empire, were the instant reason for the war. The rights of Roman Catholics were promoted by the French, while those of the Eastern Orthodox Church were promoted by Russia. Longer-term elements included the Ottoman...

Mary I, typically called Mary Tudor and called "Bloody Mary" by her Protestant challengers, ruled as Queen of England and Ireland from July 1553 till November 17th, 1558. She is well recalled for her solid attempts to reverse the English Reformation, which started throughout her dad's reign, Henry VIII's reign. Her effort to return property taken at the time of the prior 2 reigns to the Church was generally blocked by Parliament, but at the time...

Based on "The Little Mermaid") Special Agent Rob Ariello has been assigned to go undercover on a cruise to Ireland for a month to protect the duke and duchess of Edelweiss. A thief has been targeting the richest of the rich, and this couple could make them more than wealthy. Rob's job is to make sure that doesn't happen. Naia Meer is a civilian tagged to help with the mission because of her "special abilities", but what are they? She's posing as...

From June twentieth, 1837, to her death in the year 1901, Victoria ruled as Queen of the UK of Great Britain and Ireland. Her rule of 63 years and 7 months, called the Victorian period, was the longest of any British emperor before her. It was a period of considerable commercial, social, technical, and army development in the U.K., and also a period of great British Empire growth. The British Parliament gave her the additional title of Rule and Empress...